Terms & Conditions

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These SMS Texting Terms and Conditions are applicable to individuals  who have subscribed and expressly consented to receive text messages  from Masterson Insurance Group LLC DBA Diversity Insurance Group, or  their affiliates, subsidiaries, employees or agents. These individuals  have granted Masterson Insurance Group LLC DBA Diversity Insurance Group  express permission to send automated text messages to the enrolled  mobile phone number(s) through their wireless phone carrier unless and  until such permission is revoked in accordance with these Terms and  Conditions. 

Text messages will vary in frequency, by texting  program. As part of enrollment in a Masterson Insurance Group LLC DBA  Diversity Insurance Group texting program, an individual may contact  Masterson Insurance Group LLC DBA Diversity Insurance Group for  assistance or to request an additional text message that will include  relevant contact information by replying “HELP” to the text message  received. Additionally, an individual may opt-out of a Masterson  Insurance Group LLC DBA Diversity Insurance Group texting program by  replying “STOP” from their mobile phone. The individual will receive one  final confirmation text message from WellCare stating that they will no  longer receive text messages. Text messages will be sent using an  automatic dialing system to the mobile phone number provided to us.   

WellCare  offers these text message programs to provide information or resources  on topics including, but not limited to the following: 

·  Operational alerts/reminders such as billing/payment, claims, coverage,  digital tools and communication materials, health and wellness tips,  medical coverage, medication reminders and health insurance education 

· Health-related information provided is not meant to replace professional medical advice 

Operational information provided is valid only at the time the text message is sent and may change at a later time. 

Age  restrictions apply to texting programs. In order to participate,  individuals must be 18 years of age or older and own and control the  mobile phone number provided to us. Individuals between the ages of 14  and 18 must have parental consent. Individuals between 14 and 18 years  of age who do not have parental consent, or individuals under 14 years  of age, must unsubscribe from the texting program. 

Individuals  must immediately notify Masterson Insurance Group LLC DBA Diversity  Insurance Group if their mobile phone number changes. Masterson  Insurance Group LLC DBA Diversity Insurance Group is not liable for any  communication or transmission of information via text which occurs as a  result of a change to a mobile phone number that is not reported. Using  password-protected mobile devices and enabling encryption, if available,  is recommended.  

Individuals who have subscribed and expressly  consented to receive text messages are not required to agree to the  receipt of text messages in order to purchase any product or service  from Masterson Insurance Group LLC DBA Diversity Insurance Group.  Masterson Insurance Group LLC DBA Diversity Insurance Group is committed  to building user trust and confidence by promoting and complying with  the use of business practices that help protect the privacy and the  security of the customer and their data. 

UNDER NO CIRCUMSTANCES  WILL MASTERSON INSURANCE GROUP LLC DBA DIVERSITY INSURANCE GROUP BE  LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY  DAMAGES ARISING OUT OF, OR IN CONNECTION WITH USE OF THE TEXTING  PROGRAM(S), WHETHER OR NOT MASTERSON INSURANCE GROUP LLC DBA DIVERSITY  INSURANCE GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

If  individuals are dissatisfied with the texting program or with these  Terms and Conditions, their sole and exclusive remedy is to discontinue  enrollment in the specific texting program.  Individuals who participate  in the texting programs offered by Masterson Insurance Group LLC DBA  Diversity Insurance Group do so at their own risk. 

Masterson  Insurance Group LLC DBA Diversity Insurance Group does not guarantee the  successful delivery of text messages. Messages sent via text may not be  delivered if the mobile phone number is not in range of a transmission  site, or if sufficient network capacity is not available at a particular  time. Even within a coverage area, factors beyond the control of  wireless carriers may interfere with message delivery, including the  customer's equipment, terrain, and proximity to buildings, foliage, and  weather. Masterson Insurance Group LLC DBA Diversity Insurance Group  will not be liable for losses or damages arising from (a) non-delivery,  delayed delivery, or misdirected delivery of a text message; (b)  inaccurate or incomplete content in a text message; or (c) use or  reliance on the contents of any text message for any purposes. 

Messaging  and Data rates may be charged by mobile service providers. Content may  not be available via all carriers. Participating carriers may include,  but are not limited to: Associated Carrier Group (ACG), AT&T  Mobility, Boost, ClearSky(RCG), Google Voice, Interop, Open Mobile  Puerto Rico, Peerless Network, Sprint Corporation, T-Mobile &  MetroPCS, Truphone Limited, US Cellular, Verizon Wireless, and Virgin  Mobile. T-Mobile is not liable for delayed or undelivered messages. 

These  Terms and Conditions are governed exclusively by the laws of the State  of Florida, without reference to its rules regarding choice of law.